Scriptera
Битрикс24 and Freshdesk automations — Customer Support
Ready-made scenarios where Битрикс24 and Freshdesk work for you (customer support): pick one — a copy appears in your account and runs on its own.
12 scenarios
- New tickets in freshdesk — Tasks in Bitrix24
- New tasks in Bitrix24 — Tickets in Freshdesk
- Updated tickets in freshdesk — Tasks in Bitrix24
- Deleted contacts in Freshdesk — Updating companies in Bitrix24
- New tickets in Freshdesk — Tasks in Bitrix24
- Updated tickets in Freshdesk — Updating tasks in Bitrix24
- New tickets in freshdesk — Running apis in Bitrix24
- Updated tickets in freshdesk — Running apis in Bitrix24
- Urgent messages from Telegram — into Telegram and Freshdesk
- freshdesk tickets on schedule — become tasks in Bitrix24
- Stuck tickets, followed up automatically
- Feedback triage and customer replies — automatically
