To create Freshdesk records from Bitrix24 without manual input, use a ready-made scenario.
Starts when: Schedule
Then: Freshdesk
Check: If
If yes: Copper
Then: Copper 2
Then: Copper 3
You can launch this Bitrix24 + Freshdesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.