Scriptera
GitHub and Google Sheets automations — Customer Support
Ready-made scenarios where GitHub and Google Sheets work for you (customer support): pick one — a copy appears in your account and runs on its own.
10 scenarios
- A form request into a tracker issue
- Business review replies with a ready draft
- Product review triage — with a task and an alert on negatives
- A FAQ built from your chat's questions — automatically
- Tickets prioritized by importance, tasks created for you
- Stuck tickets, followed up automatically
- Customer feedback sorted into themes, tasks and a weekly report
- A full new-client welcome after the form
- Feedback from every channel into a prioritized queue
- Tester feedback triage: tickets, knowledge base and a reply to the author
