Roistat automations — Customer Support

Ready-made scenarios where Roistat works for you (customer support): pick one — a copy appears in your account and runs on its own.

54 scenarios

Form feedback sorted into sheets — positive and negative
Product feedback — into a base, the important ones into tasks
Website enquiry intake — a ticket log and an instant reply
Chat messages — into support tickets
A tagged Q&A database built through a form
Business review replies with a ready draft
Sorting customer feedback by category with alerts
Early churn-risk detection from Zendesk tickets
Auto-replies to customer emails with case history
Knowledge-base freshness monitoring — overdue articles come to you
Support email triage: category, priority, a ticket and alerts for the critical ones
Form feedback turned into tasks across your trackers
Instant property answers in the messenger — with hot buyers passed to an agent
Collecting positive customer reviews
A site chat that gathers leads — AI answers and contacts into a sheet
Call transcripts — straight into your spreadsheet and base
Email and form requests in one stream, prioritised and auto-answered
Routing incoming requests to the right department
Tickets prioritized by importance, tasks created for you
Collect customer ratings with a star-rating form
Call analysis: an unhappy client pings the manager immediately
Round-the-clock answers to hotel guests, in their own language
A messenger assistant for text and voice — with memory
Inbound call triage: substance, urgency and a row in your sheet
A wall of love: positive reactions logged and shared with the team
Data-privacy complaint handling: register, reply, notify
Instant call breakdown: objections, risks and the next step
Support inbox triage: urgent to the team, routine answered automatically
Requests from messenger and email in one stream — with priority
Take orders in chat, logged straight to a table
Collect client reviews and summarize them to chat automatically
Support triage by urgency, done automatically
AI dish recommendations for every order in the messenger
An FAQ base that grows itself from your support emails
Form feedback sorts itself: tasks, table, alerts
Sales call analysis that updates the CRM for you
A weekly breakdown of your team's calls — details in a sheet, summary in chat
A call recording becomes a CRM note and a follow-up task
In-stock replies to DMs — on their own
Automatic support-ticket quality scoring
Sales call breakdown: transcript, lead status, task
AI replies to comments and messages on social media
Marketing insights from sales calls — in your knowledge base
Draft replies to website inquiries — ready on their own
AI breakdowns of your sales calls — on autopilot
Sales call reviews with coaching for your reps
SLA monitoring that warns before a ticket breaches
A satisfaction survey after every deal, with replies sorted
Tickets: automatic triage by category and deadline reminders
Customer feedback sorted into themes, tasks and a weekly report
Messenger support that also books the meeting, right in the chat
A support bot that books clients and opens tickets
Tester feedback triage: tickets, knowledge base and a reply to the author
Feedback triage and customer replies — automatically