Битрикс24 and Mailjet automations — Ticket Triage & Routing

Ready-made scenarios where Битрикс24 and Mailjet work for you (ticket triage & routing): pick one — a copy appears in your account and runs on its own.

4 scenarios

Support email sorts itself and becomes tasks
Tickets prioritized by importance, tasks created for you
Feedback from every channel into a prioritized queue
Tester feedback triage: tickets, knowledge base and a reply to the author