Битрикс24 and RuSender automations — Ticket Triage & Routing

Ready-made scenarios where Битрикс24 and RuSender work for you (ticket triage & routing): pick one — a copy appears in your account and runs on its own.

3 scenarios

Support email sorts itself and becomes tasks
Tickets prioritized by importance, tasks created for you
Tester feedback triage: tickets, knowledge base and a reply to the author