CrateDB and Microsoft Teams automations — Tickets & Requests

Ready-made scenarios where CrateDB and Microsoft Teams work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.

10 scenarios

Chat messages — into support tickets
All customer inquiries in one place — from email and web forms
Stuck tickets, followed up automatically
Data-privacy complaint handling: register, reply, notify
All support tickets in one live spreadsheet
Tell customers their bug is fixed — the moment the issue closes
SLA monitoring that warns before a ticket breaches
Support tickets turned into a prioritized engineering backlog
A full new-client welcome after the form
A support desk in your messenger — with tickets and statuses