Scriptera
Harvest and SendGrid automations — Tickets & Requests
Ready-made scenarios where Harvest and SendGrid work for you (tickets & requests): pick one — a copy appears in your account and runs on its own.
8 scenarios
- A form request into a tracker issue
- Turn support emails into tracker tickets automatically
- Stuck tickets, followed up automatically
- Smart support triage with Harvest
- Tell customers their bug is fixed — the moment the issue closes
- Support tickets turned into a prioritized engineering backlog
- A full new-client welcome after the form
- Website enquiries: contact, ticket and reply with no manual entry
