Catch churning customers early: record updated, task created, team alerted

The scenario catches drops in customer activity, updates the record and deal in your CRM, creates a retention task for the team and raises an alert in your messenger.

  • The churn signal is caught before the cancellation
  • The CRM deal is updated or created automatically
  • A prioritised retention task lands with the team immediately
  • If the contact isn't found, the scenario says so honestly
Webhook
Set it up for yourselfScriptera

How it works

To get HubSpot notifications in crowd.dev, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: Mixpanel Webhook
  2. Then: Parse Mixpanel Payload
  3. Check: Is Churn Event
  4. If yes: Enrich User Data
  5. Then: HubSpot Find Contact
  6. Check: Contact Found
  7. If yes: HubSpot Get Deals
  8. Check: Deal Exists
  9. If yes: HubSpot Update Deal
  10. Then: Set Deal ID
  11. Then: HubSpot Log Note
  12. Then: ClickUp Create Task
  13. Then: Slack CS Alert
  14. If no: HubSpot Create Deal
  15. If no: Slack Contact Not Found

You can launch this HubSpot + crowd.dev integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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