Churn risk scored from activity — with a different action for each level

The scenario scores each member's churn risk from their attendance and activity, then acts by level: an urgent alert to the team, a win-back email to the member, or a log entry.

  • You see the member leaving before they are gone
  • Different risk levels get different actions, not one blanket email
  • Critical cases reach the team immediately
  • Every action is logged, so you know what has already been tried
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