Feedback sorted by sentiment — and every complaint becomes a ticket

The scenario reads the tone of every incoming message, files positive, neutral and negative into separate tabs in Google Sheets, and opens a amoCrm ticket for anything negative.

• Unhappy customers never go unanswered
• Sentiment is detected automatically — no reading everything
• The full feedback history builds itself in a spreadsheet
• The ticket appears the same minute, not a week later

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