Messenger support: voice, questions and booking — AI-powered

The messenger assistant transcribes voice notes, answers common questions from a base and books customers into your calendar.

  • Transcribes voice notes and answers on text
  • Gives answers from the knowledge base and services
  • Books appointments into free slots
  • Runs in the chat around the clock, no operator
WhatsAppGoogle Calendar ToolGoogle Sheets Tool
Set it upScriptera

How it works

To connect Home Assistant and Microsoft Excel 365, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: WhatsApp Message Received
  2. Check: Is Message?
  3. If yes: Chat Router
  4. If yes: Agent Context
  5. Then: Customer Service Agent
  6. Then: Send message
  7. If no: Download Voice
  8. Then: Get Audio
  9. Then: Transcribe audio
  10. Then: get_schedule
  11. Then: ai_memory
  12. Then: set_appointment
  13. Then: faq_base
  14. Then: get_services
  15. Then: ai_chat

You can launch this Home Assistant + Microsoft Excel 365 integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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