New calls in twilio — Conversations in Monica CRM

The scenario catches new calls in twilio and creates conversations in Monica CRM. Runs on its own, no manual copying.

  • After every call in twilio, the team gets a message in Monica CRM.
  • Agreements don't get lost between the call and the chat.
  • No retelling calls by hand from memory.
Twilio

How it works

To create Twilio records from Monica CRM without manual input, use a ready-made scenario.

  1. Starts when: Twilio
  2. Then: Help Scout

You can launch this Monica CRM + Twilio integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.