New emails in Customer.io — Incidents in PagerDuty

The scenario catches new emails in Customer.io and creates incidents in PagerDuty. Runs on its own, no manual copying.

  • Problem emails from Customer.io become tickets in PagerDuty.
  • Requests don't get lost among newsletters and invoices.
  • You don't create tickets from emails by hand.

How it works

To create PagerDuty records from Customer.io without manual input, use a ready-made scenario.

  1. Starts when: Gmail
  2. Then: Monq

You can launch this Customer.io + PagerDuty integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.