New messages in Telegram — Tickets in Zammad

The scenario catches new messages in Telegram and creates tickets in Zammad. Runs on its own, no manual copying.

  • Every message from Telegram becomes a Zammad ticket — nothing drowns
  • Every client request has a number and a queue, not someone's memory
  • Support sees requests instantly, no forwarding from chat
Add it to your accountScriptera

How it works

To create Zammad records from Telegram without manual input, use a ready-made scenario.

  1. Starts when: Microsoft Teams
  2. Then: Zendesk

You can launch this Telegram + Zammad integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

Similar scenarios