New SMS in Twilio — Tickets in SyncroMSP

The scenario catches new SMS in Twilio and creates tickets in SyncroMSP. Runs on its own, no manual copying.

  • Every message from Twilio becomes a SyncroMSP ticket — nothing drowns
  • Every client request has a number and a queue, not someone's memory
  • Support sees requests instantly, no forwarding from chat

How it works

To create SyncroMSP records from Twilio without manual input, use a ready-made scenario.

  1. Starts when: Twilio
  2. Then: Zendesk

You can launch this Twilio + SyncroMSP integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.