New tickets in freshdesk — Notes in crowd.dev

The scenario catches new tickets in freshdesk and creates notes in crowd.dev. Runs on its own, no manual copying.

  • Every request from freshdesk leaves a note on the card in crowd.dev.
  • Anyone on the team sees the context and doesn't ask twice.
  • You don't retype the gist of requests into the CRM by hand.
Freshdesk
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How it works

To create Freshdesk records from crowd.dev without manual input, use a ready-made scenario.

  1. Starts when: Schedule
  2. Then: Freshdesk
  3. Then: Active Campaign

You can launch this crowd.dev + Freshdesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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