New tickets in freshdesk — Tasks in TheHive 5

The scenario catches new tickets in freshdesk and creates tasks in TheHive 5. Runs on its own, no manual copying.

  • Every ticket from freshdesk becomes a TheHive 5 task on its own
  • Nothing hangs between support and the doers
  • The request text and context land right in the task
Freshdesk
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How it works

To create Freshdesk records from TheHive 5 without manual input, use a ready-made scenario.

  1. Starts when: Schedule
  2. Then: Freshdesk
  3. Then: Active Campaign

You can launch this TheHive 5 + Freshdesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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