New tickets in Zendesk — Posts in Medium

The scenario catches new tickets in Zendesk and creates posts in Medium. Runs on its own, no manual copying.

  • Major incidents from Zendesk turn into a public notice in Medium.
  • Clients learn about the problem before they start writing.
  • Support doesn't get flooded with identical questions.

How it works

To create Medium records from Zendesk without manual input, use a ready-made scenario.

  1. Starts when: Zendesk
  2. Then: Discord

You can launch this Zendesk + Medium integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.