Round-the-clock answers to hotel guests, in their own language

The scenario takes guest messages from any channel, answers in their language using the hotel's own information, and calls the front desk when a human is needed. Every conversation is saved to a spreadsheet.

  • An answer in seconds, at any hour
  • Guests are answered in their own language
  • Tricky requests go straight to the front desk in your messenger
  • A full conversation log in your spreadsheet
Webhook
Set it up for yourselfScriptera

How it works

To pass leads from botHelp to Microsoft SQL automatically, use a ready-made scenario — no manual copying, no lost leads.

  1. Starts when: Inbound Message Webhook
  2. Then: Normalize Payload
  3. Then: Guest Assistant Agent
  4. Check: Needs Human?
  5. If yes: Notify Front Desk
  6. Check: Route By Channel
  7. If yes: Send a message
  8. Then: Log Conversation
  9. Starts when: Respond to Guest Gateway
  10. Then: GPT 4o mini
  11. Then: Reply Structure Parser

You can launch this botHelp + Microsoft SQL integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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