SMS follow-ups on form submissions

On a SurveyMonkey submission the scenario sends a welcome via twilio, tracks in таблица, and gently nudges non-responders, stopping after a reply.

  • A welcome goes out right after the submission
  • Quiet ones get no more than a couple of reminders
  • A reply stops reminders automatically
  • All tracking in таблица
TwilioGoogle Sheets
Connect SurveyMonkey and launchScriptera

How it works

To pass leads from SurveyMonkey to Twilio automatically, use a ready-made scenario — no manual copying, no lost leads.

  1. Starts when: When Form Submitted
  2. Then: Extract Name and Phone
  3. Then: Send Welcome SMS
  4. Then: Prepare Tracking Row
  5. Then: Append Submission to Sheets
  6. Starts when: Every 6 Hours
  7. Then: Read Non-Responders from Sheets
  8. Then: Split Non-Responder List
  9. Check: If Time For Next Nudge
  10. If yes: Send Nudge SMS
  11. Then: Prepare Nudge Update
  12. Then: Update Nudge Count in Sheets
  13. Starts when: When SMS Reply Received
  14. Then: Prepare Reply Update
  15. Then: Update Replied in Sheets

You can launch this SurveyMonkey + Twilio integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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