Sorting requests: an answer from the base or a zabbix ticket

The scenario sorts a request: a simple question is closed with an answer from the Qdrant knowledge base, and a real problem becomes a zabbix ticket.

  • AI tells a question from an incident
  • Answers from the Qdrant knowledge base
  • Incidents filed as zabbix tickets
  • Your documents loaded into the base once
Qdrant Vector StoreEmbeddings Google GeminiDefault Data Loader