Support replies drafted automatically, tuned to the customer's region

The scenario reads mail in Gmail, separates real support requests from the rest, detects the customer's region and drafts a reply in a fitting tone. The team sees a summary in Telegram.

  • Customers get an answer in minutes, not half a day
  • Non-support mail is routed to a human — nothing is answered blindly
  • Tone and wording adapt to the customer's region
  • The team sees every reply as a summary in Telegram
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