Support with memory: instant answers to repeat questions

The scenario answers customers from your knowledge base and remembers the good answers. The next similar question is closed instantly.

  • Repeat questions are served from memory, not rebuilt
  • Complex questions are split up and answered in full
  • Weak answers get reworked instead of shipped to the customer
  • AI costs drop as the cache grows
Redis Vector StoreEmbeddings OpenAIDefault Data Loader
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