ServiceNow and TheHive 5 automations

Ready-made scenarios where ServiceNow and TheHive 5 work for you: pick one — a copy appears in your account and runs on its own.

53 scenarios

Tasks from one ServiceNow land on the other board
Your database data refreshes itself in a sheet
Incident alerts — to everyone, everywhere at once
Chat messages — into support tickets
Keep tasks in sync between two services
Customer emails become support tickets with a spreadsheet log
A task mirror in your knowledge base — always current
All work accounts for a new hire from one form
Form feedback turned into tasks across your trackers
Tasks into your calendar without clashes — availability checked, everything logged
Support emails become tickets with a priority attached
Requests from ServiceNow — into TheHive 5 tasks with a team notice
Incident response by playbook: TheHive 5, ServiceNow, Mattermost
Tickets prioritized by importance, tasks created for you
Pre-release readiness checks — on autopilot
Data-load failure monitoring with tasks and alerts
Everything from the chat, filed: notes, files, images
Feedback sorted by sentiment — and every complaint becomes a ticket
Resumes from a folder into a candidate card and a hiring task
Stuck tickets, followed up automatically
Topic legislation tracker with tasks
Daily data quality checks with an email report
Urgent emails from key clients, turned straight into tasks
New-issue triage: task, notification, reply to the author, and a logged row
A hotel receptionist in your messenger
Meeting attendance: a log, the late list and a summary in your chat
Release notes from closed tasks — into oneC and Telegram on their own
Failed-login detection with tickets and alerts
Onboarding task quality checks, automatic and scored
Client onboarding from a questionnaire: project, tasks, channel, email, CRM
An AI index of your database structure — updating only what changed
Lead qualification via an SMS conversation
Incident response — ticket, alert, and report in seconds
Content ideas from your audience's real pain points
Release notes from closed tasks — published everywhere at once
Support metrics from two systems — in one weekly report
IT tickets by voice from Telegram — straight into TheHive 5
Route change requests by the rules — no manual triage
Change request routing: tickets, audit trail and notifications
Reorder recommendations from your stock table — automatically
A morning traffic summary for your site — in plain words
Tell customers their bug is fixed — the moment the issue closes
Customer feedback sorted into themes, tasks and a weekly report
Automatic scenario check with an error report
Voice of the customer from every channel: collected, clustered, acted on
A knowledge base from your emails — automatically
Tasks from your meeting recording, straight into the tracker
A full new-client welcome after the form
An AI knowledge base from a spreadsheet of questions and answers
Tester feedback triage: tickets, knowledge base and a reply to the author
Action-emails — straight onto your to-do list
Product health monitoring with AI root-cause analysis
Two-way task sync between your knowledge base and Todoist