Tester feedback triage: tickets, knowledge base and a reply to the author

The scenario reads each piece of tester feedback, decides type and severity, files a ticket or a knowledge-base entry, and replies to the author. Unclear cases go to a human.

• Critical bugs land in amoCrm in seconds, not days
• No duplicate feature requests — checked against база знаний
• Every author gets a reply
• Unclear cases aren't guessed — a human sees them

Jira SoftwareAmoCRMAsanaБитрикс24ClickUpClockifyCopperCrowd.devFlowFreshworks CRMGitHubGitLabGoogle TasksHarvestHighLevelInvoice NinjaLinearMicrosoft TeamsMicrosoft To DoMonica CRMМойСкладOnfleetSalesforceSourceCraftTaigaTheHive 5TodoistЯндекс.ТрекерSlackCarrotQuestCompassDevinoDiscordExpressGoogle ChatJivoMattermostMicrosoft TeamsPachcaSMSC.ruTelegramTwakeВКонтактеVkTeamsWhatsApp Business CloudZulipGoogle SheetsAffinityAirtableAWS DynamoDBAzure Cosmos DBBaserowCalltouchCarrotQuestClickUpCrateDBData tableEnkodGristKitemakerLdapLoneScaleMicrosoft SharePointMicrosoft SQLMonday.comMonica CRMМойСкладNocoDBNotion1СQuestDBQuick BaseRedisRoistatSeaTableServiceNowSMS.ruSnowflakeStackbyStepikStrapiSupabaseTimescaleDBWebflowYCLIENTSYouTubeGmailAWS SESBrevoDevinoEnkodKeapMailjetMandrillMauticMicrosoft OutlookRuSenderSend EmailSendGridSendPulseSMSC.ruWebhookNotion