Updated tickets in TheHive — Updating tickets in HaloPSA

The scenario catches updates to tickets in TheHive and updates tickets in HaloPSA. Runs on its own, no manual copying.

  • A request change in TheHive is reflected in HaloPSA right away.
  • Requests across two services don't drift.
  • You don't edit the same ticket twice.

How it works

To keep TheHive and HaloPSA in sync, connect them with a ready-made scenario — changes flow automatically.

  1. Starts when: Salesforce
  2. Then: Freshdesk

You can launch this TheHive + HaloPSA integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.