zendesk ticket answers by ChatGPT from a Airtable knowledge base

A ticket comes into zendesk — the scenario searches the Airtable knowledge base, ChatGPT prepares an answer, and it's added to the ticket.

  • Triggered by a zendesk ticket
  • Searches the Airtable knowledge base
  • ChatGPT prepares the answer
  • The draft is already in the ticket
ZendeskPinecone Vector Store
Add it to your accountScriptera

How it works

To create Zendesk records from Airtable without manual input, use a ready-made scenario.

  1. Starts when: Zendesk
  2. Then: Vector Store Pinecone
  3. Then: ChatGPT
  4. Starts when: Zendesk 2

You can launch this Airtable + Zendesk integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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