Scriptera
Google Drive and WhatsApp Business Cloud automations — Customer Support
Ready-made scenarios where Google Drive and WhatsApp Business Cloud work for you (customer support): pick one — a copy appears in your account and runs on its own.
20 scenarios
- Urgent messages from WhatsApp Business Cloud — into Telegram and Zendesk
- Answers from your own documents right in your messenger
- Call analysis: an unhappy client pings the manager immediately
- Answers from your documents in a messenger
- A bot that answers from your own documents
- A team-chat assistant that answers from your company documents
- Sales call breakdown: transcript, lead status, task
- Ask questions about your PDFs right in your messenger
- A messenger support bot that answers from your own docs
- A мессенджер assistant that answers and books clients
- Support auto-replies from a knowledge base, with hard cases handed to a human
- A messenger bot that answers clients from your documents
- Questions about your documents — from any channel
- App-store review replies — with review and logging
- Messenger assistant: questions, orders and tracking
- A company knowledge-base assistant in a messenger
- Answers from your document folder, right in WhatsApp Business Cloud
- A support bot that understands text, voice, photos and documents
- A department-aware support bot that answers from your own documents
- Take orders in the messenger — by text, voice and photo
