Scriptera21 scenarios


3Support & lead-capture chat assistant

3Support email replies from your knowledge base

4A form lead: analysed in a sheet, answered by email, flagged in your chat

3A support ticket digest — every morning

3Polishing a draft for a search query — with your approval

2Incident diagnosis before the on-call engineer arrives, with context from your systems

5Support auto-replies from a knowledge base, with hard cases handed to a human

4A sales agent in chat: finds the product, answers questions, sends the payment link

3A messenger bot that answers clients from your documents

2A digest of your app reviews — to your messenger

4A post-purchase support assistant in Twake

2A weekly digest of your app reviews

4Knowledge-base support auto-replies with escalation

4Phone assistant: answers calls and books your clients

3A routine assistant: email, document answers and meeting booking

3Inbox sorted by topic, with replies for your approval

5Messenger assistant: questions, orders and tracking

4Client onboarding from documents — the record fills itself in

4Answers from your document folder, right in Twake

5One support assistant for chat and email, with human handoff

5Inbox triage by topic with a ready reply for each email