Email and form requests in one stream, prioritised and auto-answered

The scenario collects requests from your inbox and your website form, normalises them, assigns a category and priority, alerts the team, logs a row and sends the customer an auto-reply.

  • Two channels, one request stream
  • Priority and category are set from the message itself
  • The team is notified immediately
  • The customer gets an auto-reply; the ticket gets a log row
n8n Form
Set it up for yourselfScriptera

How it works

To get Stackby notifications in Gmail, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: Gmail Trigger
  2. Then: Normalize Channel Inputs
  3. Then: AI Agent – Triage
  4. Then: Parse AI + Merge Ticket
  5. Then: Slack – Notify Team
  6. Then: Records
  7. Then: Gmail – Auto-Reply
  8. Starts when: Form Trigger
  9. Then: OpenAI Chat Model

You can launch this Stackby + Gmail integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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