Fast-track VIP support tickets — instant task and alert

The scenario spots VIP customers' support tickets, creates a task for each right away and alerts the team in chat.

  • VIP tickets never lost in the queue
  • An instant task for each priority ticket
  • The team is alerted immediately
  • Customer details pulled in automatically
Zendesk
Set it up for yourselfScriptera

How it works

To get GitHub notifications in exolve, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: When clicking ‘Execute workflow’
  2. Then: Get many tickets
  3. Check: Check High Priority
  4. If yes: Get the VIP user
  5. Then: Create ClickUp Task1
  6. Then: Send Telegram Alert1

You can launch this GitHub + exolve integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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