Feedback triage: angry to chat, questions answered, ideas filed

The scenario triages your form submissions: angry feedback triggers an alert in exolve, questions get an email answer from your own FAQ, ideas are filed in таблица.

  • You hear about angry feedback the same minute
  • Questions get answered automatically from your own material
  • Ideas don't get lost — they build up in their own list
  • All feedback preserved in таблица
Google Sheets Tool
Connect Formstack and goScriptera

How it works

To get Formstack notifications in exolve, you don't need a developer: a ready-made scenario watches events and sends messages for you.

  1. Starts when: JotForm Trigger
  2. Check: Switch
  3. If yes: Sentiment Analysis
  4. Then: Store to Comments Sheet
  5. Then: Send to Support Group
  6. If no: QnA Agent
  7. Then: Reply Customer
  8. If no: Summarize Suggestions
  9. Then: Send a text message
  10. Then: Add to Suggestions backlog
  11. Then: Google Gemini Chat Model
  12. Then: Google Gemini Chat Model1
  13. Then: Read Database

You can launch this Formstack + exolve integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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