Smart triage and replies for form inquiries

The scenario triages each form inquiry by urgency, writes and sends the reply to the customer, and logs everything to a sheet.

  • Inquiries are sorted by urgency automatically
  • A reply is written to fit the case and sent to the customer
  • Important ones get a separate team alert
  • Every request is logged to a sheet
Set it up for yourselfScriptera

How it works

To pass leads from Webflow to smscRu automatically, use a ready-made scenario — no manual copying, no lost leads.

  1. Starts when: Google Form Responses Trigger
  2. Then: Map Form Column Names
  3. Then: Analyze with AI Triage
  4. Then: Parse AI Analysis Results
  5. Check: Route by Priority Level
  6. If yes: Generate Urgent Response
  7. Then: Extract Email Subject and Body
  8. Then: Send Auto-Reply via Gmail
  9. Then: Prepare Data for Tracking
  10. Check: Is High Priority?
  11. If yes: Alert Team on Slack
  12. If yes: Log to Tracking Sheet
  13. If no: Generate Standard Response
  14. If no: Generate Friendly Response

You can launch this Webflow + smscRu integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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