Support email sorts itself and becomes tasks

The scenario has AI read every support email, replies according to its topic and opens a task in Microsoft To Do — while the sender gets a confirmation.

  • AI identifies the topic of every email
  • The right reply goes back to the sender
  • The request becomes a task in Microsoft To Do
  • The sender gets a receipt confirmation
Email Trigger (IMAP)
Set it up for yourselfScriptera

How it works

To connect smscRu and Microsoft To Do, you don't need a developer: a ready-made scenario links them in minutes.

  1. Starts when: IMAP Email
  2. Then: OpenAI
  3. Check: Switch
  4. If yes: Send Billing Email
  5. Then: Create Jira Task
  6. Then: Send Autoresponse
  7. If no: Send Bug Email
  8. If no: Send Feature Email

You can launch this smscRu + Microsoft To Do integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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