Triaged support: replies and bug tickets

The scenario receives messages from a form and inbox; AI decides whether to reply to the customer or file a tracker ticket — and does it itself.

  • Form and email messages in one stream
  • AI tells a question, feedback, and a bug apart
  • Replies to customers go out automatically
  • Bugs filed as tickets in the tracker
Jira Software Tool
Connect Typeform and runScriptera

How it works

To pass leads from Typeform to Gmail automatically, use a ready-made scenario — no manual copying, no lost leads.

  1. Starts when: JotForm Trigger
  2. Then: AI Agent
  3. Then: Edit Fields
  4. Then: AI Agent (Chat)
  5. Then: Google Gemini Chat Model
  6. Starts when: Gmail Trigger
  7. Then: Simple Memory
  8. Then: Reply to a message in Gmail
  9. Then: Send a message in Gmail
  10. Then: Create an issue in Jira Software
  11. Then: Structured Output Parser

You can launch this Typeform + Gmail integration in Scriptera: describe the task in plain words — the scenario is built, launched and monitored for you.

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